Conditions of Use

Unless otherwise stated products are supplied unpainted and require some assembly.

If goods are unavailable, they will be placed on backorder and shipped as soon as they are available. Balance of orders marked ‘To Follow’ are sent with the extra carriage paid by us. If you do not wish items to be backordered please note this in the comments on your order. “Special Orders” will not be dispatched until all products are in.

Privacy & Security

Alpha Hobbies knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting www.alphahobbies.com.au, you are accepting the practices described in this Privacy Notice. Questions regarding this statement should be directed by e-mail through our contact us form . You also contact us at Alpha Hobbies, PO Box 1812, Cleveland DC QLD 4163.

Information Collected

Alpha Hobbies is the sole owner of the information collected on www.alphahobbies.com.au. We will use and manage this privacy information in accordance with all applicable privacy laws in the Commonwealth of Australia and we are bound by the Privacy Act 1988. We will not share your personal information with any organisation outside our organisation.

Uses of Information

We collect personal information only if it is relevant and necessary to providing the service or product you have requested from Alpha Hobbies.

Email marketing

You may stop  receiving our email marketing campaigns at any time. At the bottom of each newsletter there is an opt-out option. Simply click on “Please click here to unsubscribe”.

Notification of Changes

If our privacy policy and information practices change at some time. Alpha Hobbies will post the policy changes to the Alpha Hobbies Web site to notify you of these changes and provide you with the ability to opt out of these new uses.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Prices

We endeavour to bring you the best prices, however these are subject to change at any time.

Liability

We have used reasonable care in creating the content of this site and we accept no liability for any inaccuracy, error or omission. We can also accept no responsibility or liability for any damage or injury to persons or property arising from the use of any ideas, goods or instructions contained on this site. We do not guarantee the suitability of any product for any specific purpose.

Complaints

Any complaints regarding our goods or services should be sent in writing to the address below or via email. Your complaint will be acknowledged within 5 working days. Complaints will be dealt with confidentially.

Statutory Rights

These terms and conditions do not affect your statutory rights according to Australian Law